Faster Forensic Failure Analysis

Find the root cause in minutes, not weeks — with the video to prove it

When something fails, ask a plain-language question and trace it straight back to the exact moment it was built. Matobas consolidates fragmented software and documentation, but its true value lies in eliminating the endless cycles of investigative meetings.

The Problem

When hardware fails in the field, it triggers one of the most painful and expensive jobs in engineering: root-cause analysis. Teams sift through chat logs, fragmented emails, and hazy memories, trying to identify a bad batch, a bad step, or a bad practice. It’s slow, it’s inaccurate, and it often ends in an educated guess rather than an answer.

Meanwhile the clock is running — every day without a root cause is another day of potential field failures, stalled shipments, and eroding customer trust.

How Matobas Works

Matobas keeps a complete, time-ordered record of how everything was built, so investigations start from evidence instead of memory.

• Capture everything, in context. Beyond hardware telemetry, video, and voice, Matobas pulls in external communications from tools like Slack and Zoom — so the full story around a build is preserved, not just the build itself.
• Ask in plain language. When something fails, an engineer types a normal question: “When was the Rev B actuator installed on units shipped in March?”
• Trace it to the moment. Because every action is time-stamped and linked, the system returns the exact clip — the technician installing the specific part, three months ago — alongside everything connected to it.

🎥[Coming soon]

What Changes

You don’t guess — you watch it happen. Root cause is identified in minutes, the faulty process is fixed at the source, and the whole team shares a complete, searchable memory it can trust. The investigation that used to consume weeks becomes an afternoon.

• Average root-cause time: In initial testing we were able to consistently identify root causes in less than 30 minutes
• Failures traced to a verified source step: 95%
• Repeat failures from the same unfixed cause: Reduced to near zero

Common Questions

Q: How far back can we search?
As far back as your history goes — the record is continuous and time-ordered from the day you start capturing.

Q: Do we need to know what we’re looking for?
No. Plain-language search means you can start broad (“what changed on this line in March?”) and narrow from there.